Frequently Asked Questions
Everything you need to know about your BYK performance gear.
What is the standard shipping time for orders?
We process orders within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
Do you offer a warranty on sports equipment?
Yes, all BYK hardware and gear come with a 12-month manufacturer warranty covering defects in materials and workmanship to ensure you stay in the game.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply use our online portal to generate a prepaid return label and send the item back in its original packaging.
Are your products suitable for professional athletes?
Absolutely. BYK products are engineered with high-performance materials tested by professional athletes to withstand intense training and competitive environments.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How should I care for my BYK performance apparel?
To maintain fabric integrity, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.